Research and Development (R&D) Engineer

The Research and Development (R&D) Engineer in the Support Engineering Group (SEG) will focus on developing innovative solutions to improve product performance, enhance customer support capabilities, and streamline technical support processes. The role combines deep technical expertise with problem-solving skills to create tools, features, and enhancements that resolve complex customer issues and improve overall system efficiency. This position involves collaborating with engineering, product, and support teams to ensure the continuous evolution of the product suite and support infrastructure.